Postage and Handling/Pick Up

Postage

JnJ uses a variety of postage methods to give you the best value and fastest service for your needs. 

Australia Post Standard Pricing: 
  • 0.001kg - 0.250kg - $9.70
  • 0.251kg - 0.500kg - $11.15
  • 0.501kg - 1.000kg - $15.25
  • 1.001kg - 3.000 kg - $19.30
  • 3.001kg - 5.000kg - $23.30
Australia Post Express Pricing: 
  • 0.001kg - 0.250kg - $12.70
  • 0.251kg - 0.500kg - $14.65
  • 0.501kg - 1.000kg - $19.25
  • 1.001kg - 3.000 kg - $23.80
  • 3.001kg - 5.000kg - $31.80
Courier Pricing: 
  • 5.001 kg - 10.0 kg - $26.95
  • 10.001 kg - 20.0 kg - $34.95

Above 20kg will be determined and emailed once your order is packed and ready for dispatch. 

Handling (Aust Post)

Your order will be packed and posted within 48 hours of shipment arrival. 

*PLEASE NOTE - We are a small team that manufacture large amounts daily to get the best, freshest liquid out to you ASAP! In periods of high demand there may be a short wait on your order so if you need your goods by a certain date, please make contact first to ensure you will receive your order in time.

You can contact us via email at info@juicenjunk.com.au

Please allow 2-5 business days to receive your order in metro areas once shipped; per Australia Post shipping times unless you have selected express shipping. Australia Post guarantees next day delivery with the express shipping network in eligible postcodes. 

Please understand that Australia Post sometimes experience delays and this is well out of our control. We don't own Australia Post. 

 

Handling (Courier)


Courier delivery is ROAD freight and has very similar delivery times to Aust Post STANDARD - in some cases, even longer. 
If your order is more than 5kg and you need speedy delivery, please contact me so I can organise a quote for express courier services. 

Please note:

From time to time, JnJ can become extremely busy. You won't always know about this, but we do try our hardest to keep customers informed. 
In these times, orders will be delayed. 
Please allow 48 (business) hours to receive an email of shipment notification. We are generally very, very busy during these times and cannot answer emails requesting information on where your order is unless at least 48 (business) hours have passed. 

We do deeply appreciate your patience and understanding and we know that without your patience and understanding, we wouldn't have a job! 

Authority to Leave

There are options at the checkout to select signature on delivery and this is charged at $1.00 - significantly less than Aust Post charge us for it.  

JnJ will not be held responsible if parcels are left or safe dropped and cannot be located by the receiver if you have not selected signature on delivery. 
Your order will not be replaced if this is the case.  

Your tracking number will be entered into your order on the day it gets posted out.  

For further postage information, please contact us at info@juicenjunk.com.au

Pick Up

Pick up is from a residential home in Kallangur, QLD and is by appointment. 

Once your order is ready, you will get a pick up notification via email to organise pick up and collect the address. 

Your order will be held for pick up for 3 months from the date the order was placed and you will receive 3 email reminders. If your order is not picked up within this time, your order will be forfeited with no refund.